The team that builds the H2O Sovereign AI Platform, working beside yours until your AI runs in production.
Your AI in production, with us beside it.
Sovereign means ownership: your agents, models, and data, in your cloud, on-prem, or air-gapped. Ownership also means keeping production running. H2O enterprise support puts the team that builds the platform beside yours, whether you operate it or H2O AI operates it for you.
Open source is a great place to start. Enterprise support brings the expertise of the team that builds H2O, so production runs with confidence, whether you operate it or H2O AI operates it for you.
Community forums
Training for your teams, led by our data scientists, from onboarding a new team to advanced practice. We also show you the data science pitfalls we see most often, and how to avoid them.

Your IT team decides where AI runs, who can reach it, and how it ships.
Available with enterprise support and scoped in your contract: our data scientists, including Kaggle Grandmasters (winners of the world's top data science competitions), and the forward-deployed engineers who co-build in production.
Same platform either way: the same capabilities, the same governance, and the same audit trail. The choice stays open, so you can switch between them as the business changes, without rebuilding what runs on top.
Community support is the forums and documentation, plus H2O University and product webinars, open to everyone. H2O enterprise support comes with a commercial license and adds technical support cases, 24/7 coverage for critical production issues, priority escalation, instructor-led training, and professional services.
Online documentation
Email and Support Portal cases
24/7 support for critical production issues
Priority issue escalation
Access to H2O University
Product webinars
Instructor-led remote training
Onsite training
Health checks
Model reviews
Forward-deployed engineers
For response targets and details, see the full support terms.

The H2O AI Cloud for Government has achieved FedRAMP High Certification, delivering the highest standard of cloud security so federal agencies can harness predictive and generative AI without compromising data sovereignty or compliance.