- An agent can read incident reports, loss events, control test results and regulatory updates, and flag the items that breach your own thresholds.
- Every summary cites the record or policy it came from, so your second line can check it before it goes to a risk committee.
- Your team decides what counts as a breach, who owns the follow-up and what the agent may touch; the agent drafts, people approve.
- This work sits inside your existing risk governance framework; the agent supports the first and second lines and does not change who owns a control or who signs off a risk.
Stop spending the week gathering evidence instead of judging it
Your operational risk team watches incident logs, loss event databases, control self-assessments, audit findings, vendor issues and regulatory change notices. Each lives in a different system, and each has its own owner.
Most of the week goes into gathering: pulling the latest test results, matching an incident to the control that should have caught it, and writing the same status summary for the committee pack. The judgment work gets the time that is left, and a failure between scheduled tests can sit unseen until the next cycle or until a loss makes it visible.
How operational risk and controls monitoring works
An agent plans multi-step work, uses tools and writes files for review.
Step 1: connect the sources
Your policies, control library, regulatory notices and procedures go into a private collection. Incident, loss event and control test records come in as files or through the systems your team already uses.
Step 2: set the rules of the watch
Your team writes down what counts as a breach: a loss above your threshold, a failed key control, a repeat incident, an overdue remediation action.
Step 3: monitor and flag
The agent runs monitoring passes on the schedule you set, matches new events to controls and policies, and flags the items that meet your rules.
Step 4: draft the summary with sources
For each flag, the agent writes a short summary with the likely control gap and suggested next steps, tying each statement to the policy or record behind it.
Step 5: review and act
Your analyst accepts, edits or rejects each item. Approved items go into the committee pack or your issue tracker, with the trail of what the agent read and wrote.
Where it fits in your risk framework
This work sits inside your existing risk governance framework. The agent supports the first and second lines; it does not change who owns a control or who signs off a risk. Regulators set the context your team works in, and H2O makes no claim of compliance with any regulatory standard: your team and your regulator decide that.