Key takeaways
- An agent reads each chart against the measure specification you load and marks every measure as met, not met or needs review, with the source document cited.
- Open care gaps come out as a worklist: the patient, the open measure and the evidence, for your care team to close.
- Scanned outside records, such as faxed results and letters, are read with intelligent character recognition, so evidence outside your EHR is not missed.
- Your abstractor or quality reviewer confirms each finding; H2O makes no clinical efficacy claim and does not decide what care a patient receives.
Abstraction peaks right before every deadline
Your abstractors read charts for quality measures and care gaps ahead of each submission deadline. The evidence for one measure can sit in a note, a lab result, a scanned letter from another provider or a claim.
Every chart is read by hand, against specifications that change from year to year. Gaps found late in the year leave little time to close them with the patient.