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Case Studies
See how leading enterprises and public-sector organizations use H2O AI to predict what's next, generate trusted answers, automate complex work with agents, and operate AI with observability, governance, and sovereign control.
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Commonwealth Bank of Australia76%lower customer scam lossesReal-time fraud and scam prevention, plus AI at scale and Document AI, across 16 million customers.Read the story :quality(75))
AT&T80%less iPhone fraudAn AI-as-a-Service platform spanning fraud, fleet operations, call centers, and text-to-SQL.Read the story :quality(75))
PayPal6xfaster model developmentStopping fraud and churn in real time, before the loss lands, at PayPal's scale.Read the story All customer stories
Acordo CertoAcordo Certo retires over $10M of consumer debt a month and cut model development time 70% with H2O Driverless AI.Financial ServicesDebt scoringADPADP uses H2O to build and deploy models faster, turning HR data into new data products and analytics for its customers.ServicesAdvanced analyticsAESAES built an AI practice from zero to 150+ production models, cutting maintenance repair costs by two-thirds and saving $1M a year on avoided technician trips.EnergyPredictive maintenanceAirvantageAirvantage replaced a defensive rules engine with H2O Driverless AI to score airtime-advance risk in real time and win back creditworthy customersFinancial ServicesCredit risk scoringArmadaHealthArmadaHealth uses H2O.ai to read patient reviews with NLP and lift Net Promoter scores while cutting model build time from months to days.HealthcarePatient-specialist matchingAT&TAT&T cut iPhone fraud 80%, saved millions a year on fleet operations, and slashed LLM costs up to 90% by building predictive and generative AI on H2O.ai.TelecommunicationsFraud detectionBeeswaxBeeswax uses H2O machine learning to power low-latency, high-throughput digital ad campaign optimization.MarketingAdvertising optimizationBooking.comBooking.com uses H2O to run experiments across billions of rows of data and support 200 data scientists.TravelScaling ML platformCapital OneCapital One monitors up to 5,000 mobile logins a minute with H2O, catching a 20,000-login spike four minutes before its other alarms.Financial ServicesAnomaly detectionCBACommonwealth Bank of Australia scaled AI across the bank with H2O.ai, cutting fraud 30% and customer scam losses 76% while training more than 900 analysts.Financial ServicesFraud detectionChange HealthcareChange Healthcare uses H2O.ai to build models across billions of claims, verify audit accuracy, and predict Medicaid eligibility.HealthcareClaims managementCiscoCisco's analytics team runs 60,000 propensity-to-buy models a quarter with H2O, cutting model production from more than a month to two days, work tied to $3B+ in revenue.TechnologyPropensity to buyDeserveDeserve used H2O Driverless AI to ship proprietary credit, fraud, and underwriting models in weeks instead of months, extending credit to students and the underserved.Financial ServicesCredit scoringDucit.aiDucit.ai builds an open banking platform for credit risk, fraud detection, and payments, using H2O to simplify AI model deployment.Financial ServicesModel deploymentDun & BradstreetDun & Bradstreet uses H2O.ai machine learning to add lift to its long-running business failure score.Financial ServicesBankruptcy predictionEpsilonEpsilon lifted direct mail response rates 3 to 5% and added 15,000 relevant customers per campaign with H2O-3MarketingAudience targetingEquifaxEquifax uses H2O to power advanced analytic applications on its Ignite platform.Financial ServicesAdvanced analyticsG5G5 scores real estate marketing leads with H2O Driverless AI at over 95% accuracy, connecting leasing agents to qualified leads 85% of the time, up from 14%.MarketingMarketing optimizationHCAHCA uses H2O to build predictive models that improve patient experience and clinical workflows across its hospital network.HealthcarePatient outcome predictionIFFCO-TokioIFFCO-Tokio built its own fraud detection models on H2O AI Cloud, saving more than $1M annually and flagging 100x more fraudulent claims each month.InsuranceFraud detectionInflammatixInflammatix uses AI built with H2O to read the immune system's gene-expression response, telling bacterial from viral infection from a blood sample in about 30 minutes at the point of care.HealthcareMedical diagnosticsINGING uses H2O.ai to turn a global organisation into an AI driven technology platform.InsuranceAI transformationIntelIntel uses H2O to detect anomalies in network traffic and slash false positives.ManufacturingAnomaly detectionJewelers MutualJewelers Mutual uses H2O Driverless AI to give underwriters transparent, reason-coded decisions and price jewelry protection more competitively.InsuranceUnderwriting analyticsLarge healthcare providerA large healthcare provider uses H2O-3 to flag at-risk patients before an unplanned ICU transfer, giving care teams time to act.HealthcareEarly-warning for patient deteriorationLG CNSLG CNS delivers AI projects for clients using the H2O AI Cloud across both cloud and on-premises environments.ManufacturingAI enablementMacnica NetworksMacnica Networks uses H2O Driverless AI to predict production yield and surface the features that drive it.ManufacturingYield predictionMacy'sMacy's uses H2O to compress model building so it can act on short-lived patterns to lift sales and customer satisfaction.Retail and CPGMarketing OptimizationMarketAxessMarketAxess reprices 24,000 corporate bonds every 15 seconds with H2O.ai, cutting average scoring error by $0.66 per bond.Financial ServicesReal-time bond pricingMarketShareMarketShare uses H2O to scale accurate, big-data marketing optimization for its clients.MarketingAdvertising optimizationNationwide InsuranceNationwide's centralized data science team built a patented Model Factory on H2O-3 and H2O Driverless AI, scoring 25 billion models while saving millions and prototyping faster.InsuranceModel factoryNielsen Catalina SolutionsNielsen Catalina Solutions uses H2O to run analytics across data on 140 million US households that most tools cannot handle.Retail and CPGBig data analyticsNIHA self-serve AI assistant helps 8,000 National Institutes of Health employees find answers in real time, deflecting thousands of IT tickets a year.GovernmentDocument processingPayPalAt PayPal's scale, trust is the product. Its data science teams use H2O to stop fraud and churn in real time, before the loss lands.Financial ServicesFraud detectionProgressive InsuranceProgressive pairs H2O with its analytics stack to build many models faster on more than 14 billion miles of Snapshot telematics data, powering usage-based insurance, churn, fraud, and claims.InsuranceUsage-based insurancePropertyGuruPropertyGuru runs its entire machine learning pipeline on H2O Driverless AI, from image moderation to churn prediction, deploying models straight to AWS Lambda and saving months from development to production.Real EstateCustomer churnPwCPwC works with H2O.ai to advance finance and bring AI to the audit and assurance practice.Financial ServicesAI auditReproductive Science Center of the Bay AreaOne of the oldest IVF centers in the US uses H2O Driverless AI to personalize treatment decisions, streamline clinical processes, and reduce costs.HealthcareIVF outcomesStanley Black & DeckerUsing H2O Driverless AI to build AI-enabled manufacturing processes that shrink product development time.ManufacturingManufacturing optimizationTakenaka CorporationTakenaka uses H2O Driverless AI to predict the accidents most likely on a given day's work and alert site teams in advance, reducing injuries while a small analytics team runs around 10 AI projects.ConstructionWorkplace safetyTech MahindraTech Mahindra uses H2O Driverless AI to predict whether a truck roll is needed at customer premises, delivering quick ROI through a three-step POC process.TelecommunicationsTruck-roll predictionTelco providerA large telco provider runs H2O models on full production data across tens of millions of customers to prevent avoidable truck rolls, predict trending content, and measure customer experience.TelecommunicationsPredictive maintenanceTokio MarineTokio Marine uses H2O to move from monthly reporting to real-time analytics that drive faster management action.InsuranceClaims analyticsTravelportTravelport uses H2O to retrain machine learning models in near real time, beating model decay and scoring latency across huge data volumes.TravelReal-time ML deploymentUCSF HealthUCSF Health used H2O Document AI to intake e-faxes automatically, saving 25,000+ hours of access-center staff time and 5,000 hours of clinician time.HealthcareDocument automationUnderwrite.aiUnderwrite.ai uses H2O.ai to automate credit decisioning and adverse action reporting for lenders with fully explainable, regulator-compliant results.Financial ServicesAdverse action reportingVision BancoVision Banco cut predictive model build time from six months to under a week with H2O Driverless AI, and doubled the number of customers taking up its offers.Financial ServicesCredit risk scoringWells FargoHow Wells Fargo builds a world class data science team and keeps machine learning interpretable in a heavily regulated industry.Financial ServicesData science teamZurich InsuranceZurich Insurance uses H2O-3 to power advanced analytics and risk management on an open platform, free of single-provider lock-in.InsuranceAdvanced analytics
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